How to check gotv balance | SMS Code 4688 Easy Self Service

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This is an easy guide on how to check your Gotv subscription balance and recharge online

There are several methods to check your gotv balance but in this guide, I will show you how you can check your subscription balance online through the easy self-service menu on the gotv website or by using the “4688” shortcode via your mobile phone.
All your need is a

  • Mobile Phone or PC connected to the internet
  • Your IUC Number
  • and the phone number used in registering your gotv

How To Check GoTV Balance via SMS on your Mobile Phone

Checking balance on GoTV, is a lot easier than you thought. You can either check your balance via SMS by  following the steps below;

  1. SMS “Balance” space followed by your GOTV IUC number to 4688. i.e SMS “balance 4582394270” to 4688
  2. You will get a response showing your GOTV subscription balance

How To Check GoTV Balance Online

Simply follow the steps below on an internet connect pc or mobile phone.

  1. Log on to
  2. click “eazy self-service” on the menu list
  3. Click on “my account”
  4. Sign in with your IUC number and phone number.
    Your account details will be displayed, showing your GOTV balance.

OR VISIT this blogpost for a guide on how to check your balance online 

if you are in Kenya Check your Due Date and Pay Online:

To check your account due date SMS the Word DUE followed by the correct IUC number and send to 22688

to Pay online visit

Note: IUC Number is a 10-digit identifier which is unique to your GOtv account and GOtv decoder.

For further enquiry, you may meet with customer service agent of either GoTV or DsTV online through the social media (Facebook, Twitter) to help you check the balance if you prefer that

9 thoughts on “How to check gotv balance | SMS Code 4688 Easy Self Service”

  1. Ibraheem Dauda Olalekan

    Have checked my account balance, I have about #1,600 also due date is 13-3-2020 not 16-2-2020 . I want to remind you that I Subscribed #1,900 through my bank yesterday evening 15-2-2020..

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